Our client, a professional organization operating within the retirement benefits and financial services sector in Kenya, is seeking to hire an Office Administrator to ensure the efficient day-to-day administration of the organization.
The successful candidate will coordinate office operations, support regulatory and governance compliance, maintain accurate records, manage stakeholder communication, and provide administrative support to management and clients.
Key Responsibilities
- Coordinate and oversee daily office operations, ensuring efficient service delivery and effective administrative support across the organization.
- Support the preparation, review, and timely submission of regulatory returns, reports, statutory documentation, and other compliance requirements to the Retirement Benefits Authority (RBA) and relevant regulatory bodies.
- Maintain regulatory and compliance calendars, monitor statutory deadlines, support internal compliance reviews and audits, and ensure adherence to the Retirement Benefits Act, RBA Regulations, internal policies, and governance requirements.
- Maintain accurate and up-to-date records of regulatory correspondence, licenses, statutory filings, compliance documentation, client information, and scheme records; support client onboarding and coordinate responses to administrative queries and requests.
- Coordinate the procurement of office supplies and services, maintain effective vendor relationships, and monitor service agreements, renewals, and related administrative requirements.
Key Qualifications
- Bachelor’s degree in Business Administration, Commerce, Public Administration, Finance, or a related field.
- Minimum of 2 years’ relevant experience in office administration, corporate administration, governance support, pension administration, compliance, or a related function, preferably within a regulated environment.
- Good understanding of the Retirement Benefits Act, RBA Regulations, retirement benefits schemes, and regulatory requirements in Kenya, with knowledge of pension or retirement benefits administration being an added advantage.
- CIFA Part I, CPA Part I, or CISI – Regulations and Market Practice (Kenya) will be an added advantage.
- Strong organizational, records management, reporting, and attention-to-detail skills, with the ability to manage multiple priorities, maintain accurate documentation, and meet regulatory and compliance deadlines.
- Excellent written and verbal communication skills, with a professional ability to engage effectively with clients, regulators, management, service providers, and other stakeholders.
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